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Find answers to commonly asked questions
We typically respond to all inquiries within 24 hours. For urgent matters, please use our live chat or email for faster assistance.
You can request a refund through the Kesk app by going to your order history, selecting the order, and tapping 'Request Refund'. Alternatively, you can contact our support team with your order details.
Required documents include business registration certificate, tax ID, food safety certification (for restaurants), and owner ID proof. The exact requirements vary by business type and location.
To become a delivery partner, download the Kesk Partner app or apply through our website. You'll need to provide identification, vehicle documentation, and pass a background check.